The Floworx Guarantee

At Floworx Drainage Solutions, we are committed to providing top-notch drainage services, and we stand behind the quality of our work.

We offer a 28-day guarantee on every blockage clearing service we provide, ensuring your peace of mind and satisfaction.

Our Guarantee Terms:

28-Day Guarantee: We guarantee that if you experience any recurring blockage within 28 days after we have cleared your drains, we will return and re-evaluate the issue promptly, free of charge. Our team will work diligently to resolve the problem and ensure your drainage system functions smoothly.

Pre-existing Issues: Our guarantee policy does not apply if we find that the blockage is caused by pre-existing issues in your drainage system. These pre-existing issues may include but are not limited to drain breaks, structural damages, tree root intrusions, or misuse of the drainage system. In such cases, we will provide you with a detailed report and recommend the necessary repair or remediation.

Proper Use and Maintenance: We highly encourage proper use and regular maintenance of your drainage system to avoid potential issues. In case we discover that the blockage was caused by improper usage or lack of maintenance, our guarantee will not apply. However, we will still offer our expertise and support to assist you in resolving the issue.

Transparent Evaluation: When you report a recurring blockage within the 28-day period, our experienced technicians will conduct a thorough inspection to identify the root cause. We will keep you informed throughout the evaluation process and explain the findings to ensure transparency.

Customer Satisfaction: Your satisfaction is our top priority. If there are any concerns or questions about our guarantee policy or services provided, please do not hesitate to contact our customer support team. We are here to assist you and address any issues promptly.

We appreciate your trust in Floworx for your drainage needs. With our professional team and commitment to quality service, we aim to deliver efficient and reliable solutions for your property. Rest assured, we will work diligently to keep your drainage system in optimal condition.